Terms of Use

Terms of Use for YaarTrips.com

Last Updated: [Current Date]

1. Acceptance of Terms

Welcome to YaarTrips.com ("Website," "Platform," "Service"). By accessing, browsing, or using our website, mobile application, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use ("Terms"). If you disagree with any part of these Terms, you must not use our services.

These Terms constitute a legally binding agreement between you (the "User," "Customer," "You") and YaarTrips.com ("Company," "We," "Us," "Our").

2. Eligibility

You must:

Be at least 18 years old

Have legal capacity to enter into contracts

Use the service only for personal, non-commercial purposes unless authorized

Provide accurate and complete information

Be responsible for all activities under your account

3. Account Registration and Security

A. Account Creation

You may need to create an account to book flights

You must provide accurate, current, and complete information

You are responsible for maintaining account confidentiality

Notify us immediately of unauthorized account use

B. Prohibited Activities

Creating multiple accounts for fraudulent purposes

Using others' identities or credit cards without permission

Attempting to gain unauthorized access to our systems

Interfering with website functionality

4. Booking Terms and Conditions

A. Flight Booking Process

Search and Selection: Flight availability, fares, and schedules are provided by airlines/GDS

Pricing: Prices are dynamic and subject to change until booking confirmation

Confirmation: Booking is confirmed only after payment receipt and airline confirmation

E-tickets: Issued within 24 hours, subject to airline processing times

B. Important Booking Conditions

Fare Rules: You are bound by airline fare rules (cancellation, changes, baggage)

Accuracy: You are responsible for passenger name spelling, dates, and details

Documentation: Ensure passport validity meets destination country requirements

Check-in: Follow airline check-in deadlines and procedures

C. Special Requirements

Notify us of special needs (wheelchair, dietary, medical)

Additional charges may apply for special services

Airlines may have restrictions on pregnant travelers, infants, etc.

5. Payment Terms

A. Accepted Payment Methods

Credit/Debit Cards (Visa, MasterCard, American Express, RuPay)

Net Banking

UPI

Wallets (Paytm, PhonePe, etc.)

EMI options (subject to bank approval)

B. Payment Processing

All transactions are in INR unless specified

Foreign exchange rates applied as per RBI guidelines

Service fees may apply (displayed before payment)

Failed payments may result in booking cancellation

C. Payment Security

We use SSL encryption and PCI-DSS compliant payment gateways

We do not store complete credit card details

Transaction receipts are emailed automatically

6. Cancellation, Changes, and Refunds

A. Cancellation Policy

By Customer:

Cancellation fees as per airline policy apply

Processing time: 7-10 business days

Partial refunds may be issued based on fare rules

Refunds to original payment method only

By Airline:

Alternative flights offered or full refund

Compensation per airline policy and DGCA regulations

B. Modification Policy

Date/route changes subject to airline fees and fare difference

Name changes generally not permitted

Contact our support for modification requests

C. Refund Policy

Refunds processed within 7-14 business days

Bank/payment gateway charges may be deducted

Refund status can be tracked in your account

Disputed transactions handled per RBI guidelines

7. User Obligations and Conduct

A. You Agree To:

Use the service legally and ethically

Provide accurate information

Pay all charges promptly

Follow airline rules and regulations

Check travel advisories and visa requirements

B. You Agree Not To:

Use the service for fraudulent purposes

Resell or commercially exploit our services

Use bots, scrapers, or automated tools

Post false, misleading, or harmful content

Violate intellectual property rights

8. Intellectual Property Rights

A. Our Intellectual Property

YaarTrips.com name, logo, and branding are our trademarks

Website design, content, and software are copyrighted

Flight data and pricing algorithms are proprietary

B. Limited License

We grant you a limited, non-exclusive, non-transferable license to:

Access and use our services for personal use

Download booking confirmations and itineraries

Use our mobile application as intended

9. Third-Party Services and Links

A. Airlines and Partners

We are agents, not direct service providers

Airlines' terms and conditions apply to your travel

We are not liable for airline actions or failures

B. External Links

We may link to airline websites, visa services, etc.

We are not responsible for third-party content or practices

Review third-party terms before using their services

10. Limitations of Liability

A. Service Limitations

We provide:

Flight search and booking facilitation

Customer support for bookings made through us

Payment processing services

We do not provide:

Air transportation services

Visa or immigration services

Travel insurance (unless purchased)

Ground transportation or accommodation

B. Liability Cap

Maximum liability limited to booking value or ₹10,000, whichever is lower

Not liable for consequential, indirect, or punitive damages

Not liable for events beyond our reasonable control

C. Force Majeure

Not liable for delays/cancellations due to:

Natural disasters, weather conditions

Political unrest, strikes, wars

Pandemic, epidemic situations

Technical failures of airlines/airports

11. Disclaimers and Warranties

A. Service "As Is"

We provide services on "as available" basis

No warranty of uninterrupted or error-free service

Flight information from airlines/GDS; accuracy not guaranteed

B. Travel Advisories

Check government travel advisories before booking

We are not responsible for entry denial or visa issues

Purchase travel insurance for coverage

12. Indemnification

You agree to indemnify and hold harmless YaarTrips.com, its directors, employees, and agents from:

Your violation of these Terms

Your misuse of our services

Claims by third parties arising from your actions

Costs of legal defense and settlement

13. Privacy and Data Protection

Our Privacy Policy governs data collection and use

By using our services, you consent to our privacy practices

We may share necessary information with airlines and authorities

14. Termination and Suspension

We may suspend or terminate your access if:

You violate these Terms

We suspect fraudulent activity

Required by law or government authorities

For operational or security reasons

15. Modifications to Terms

We may update these Terms periodically

Changes effective upon posting on website

Continued use constitutes acceptance of changes

Material changes notified via email or website notice

16. Governing Law and Jurisdiction

A. Governing Law

These Terms governed by Indian laws

Subject to jurisdiction of courts in [City, State], India

B. Dispute Resolution

Informal Resolution: Contact customer support first

Arbitration: Unresolved disputes referred to arbitration per Indian Arbitration Act

Class Action Waiver: No class actions permitted

17. Contact Information

YaarTrips.com Customer Support

Email: support@yaartrips.com

Phone: [Customer Support Number]

Address: [Registered Office Address]

Hours: 9:00 AM - 9:00 PM (IST), 7 days a week

Grievance Officer (IT Act, 2000)

Name: [Grievance Officer Name]

Email: grievance@yaartrips.com

Response Time: 24-48 hours

18. Important Notices

A. Travel Advisories

Check https://www.mha.gov.in for travel restrictions

Review airline health and safety protocols

Verify visa requirements with embassies

B. DGCA Guidelines

Rights as air passenger: https://www.dgca.gov.in

Baggage rules and compensation policies

Cancellation and refund rights

C. Consumer Protection

Rights under Consumer Protection Act, 2019

File complaints with National Consumer Helpline: 1915

Approach Consumer Forum for unresolved disputes

19. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force.

20. Entire Agreement

These Terms constitute the complete agreement between you and YaarTrips.com regarding our services, superseding all prior agreements.

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